Technical Architecture & Implementation Specifications
• Executed social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
• Responded to customers via WhatsApp and sent voice responses to answer any queries.
• Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action.
• Optimized company pages within each platform to increase the visibility of company’s social content.
• Create editorial calendars and edit photos and short videos for the program.